1. General rental terms of the Finnish Car Rental Association (Suomen Autovuokraamojen Liitto ry)
The rental agreement is formed, regardless of the method of vehicle reservation, between the car rental company (“Rental Company”) and the individual who has signed the rental agreement or the legal entity represented by the signatory (hereinafter jointly referred to as the “Renter”) in connection with the rental transaction. The Renter must hold a valid driving licence, have driving skills appropriate to the circumstances, possess at least one year of driving experience, and meet the minimum age requirement specified separately by the Rental Company in the rental agreement.
The Rental Company shall hand over the vehicle to the Renter in roadworthy condition and in compliance with applicable laws, at the agreed time and place. In addition, upon the Renter’s separate request, the Rental Company shall provide adequate instructions on the use of the vehicle.
The rented vehicle has been inspected by the Rental Company or its partner prior to being handed over to the Renter. However, the Renter is also obliged to inspect the vehicle at the time of handover to identify any pre-existing damage or defects. Any damage or deficiencies must be reported to the Rental Company immediately.
The Renter is obliged to take care of the vehicle with the same care as a prudent person would take care of their own property and to exercise particular care and caution when driving. The Renter undertakes to use the vehicle only in its intended and normal manner. During the rental period, the Renter must monitor the general condition of the vehicle, including tyre pressure and ensuring sufficient levels of oil and other fluids. Whenever the vehicle is parked, even briefly, it must always be locked.
The Renter undertakes to drive the vehicle personally. The vehicle may only be handed over to another person or driven by another person if explicit permission to do so is recorded separately in the rental agreement.
The Renter (driver) must hold a valid driving licence and have at least one year of driving experience. In addition, the driver must meet the age requirements set by the Rental Company. The Renter is obliged to inform any person to whom the vehicle is handed over under this agreement of the contents of these terms.
The use of the vehicle for unlawful purposes, towing, competitions or training for competitions, driving instruction, or driving on ice outside officially designated ice roads is prohibited. The vehicle may not be used for the commercial transport of passengers or goods requiring a transport licence unless this has been separately agreed and expressly recorded in the rental agreement.
The vehicle may not be taken outside the borders of Finland unless separately agreed with the Rental Company.
Smoking and the transport of pets in the vehicle are prohibited.
The Renter is always fully responsible for all parking fees and parking fines, private parking control charges, overloading charges, fixed penalty fines, speeding fines, and any other fines or penalties resulting from traffic offences or violations, as well as road tolls and congestion charges incurred during the rental period.
By signing the rental agreement, the Renter authorises the Rental Company to disclose the Renter’s personal data to the authorities for the purpose of imposing the above-mentioned penalty charges.
The Renter is responsible for the cost of the fuel used. The type of fuel to be used in the vehicle is specified in the rental agreement and/or the vehicle registration certificate. The Renter is fully liable for any damage caused to the vehicle by refuelling or using incorrect fuel. If the Renter returns the vehicle with a partially empty fuel tank, or in the case of fully electric vehicles with a partially discharged battery, the Rental Company has the right to charge for the missing fuel or charging, as well as a possible refuelling or charging fee, in accordance with the prices stated in the rental agreement or price list. In the case of fully electric vehicles, a full battery means a minimum charge level of 70%.
The Renter is obliged to compensate the Rental Company for any damage to or loss of the vehicle or its equipment occurring during the rental period, and to pay compensation for loss of use corresponding to the agreed rental fee for the period during which the vehicle is out of service due to repairs, for a maximum of 30 days.
The risk of loss, meaning liability for the destruction, loss, or damage of the vehicle and its equipment due to causes independent of the contracting parties, transfers to the Renter at the moment the vehicle is handed over. The risk transfers back to the Rental Company when the vehicle has been returned to the Rental Company’s possession or otherwise left at a location designated by the Rental Company. The Renter is obliged to return the vehicle and its equipment in the same condition as at the time of handover.
The Renter’s liability is limited to the basic deductible stated in the rental agreement. The basic deductible is charged separately for each damage. The basic deductible may be reduced or, in some cases, fully waived by paying an additional fee as separately agreed in the rental agreement.
The Renter is obliged to compensate the Rental Company in full, without any deductible limitation, if the damage has arisen or been caused in any of the following ways: overloading, smoking in the vehicle, damage to the vehicle’s upholstery, driving with overinflated or underinflated tyres, loss of keys, use of incorrect fuel, snow-related damage where warnings are indicated by signs, driving in spaces too narrow considering the size of the vehicle, driving on flooded roads, driving on roads or areas in poor condition, or other careless or improper use of the vehicle.
The Renter is also obliged to compensate the Rental Company for cleaning and sanitation costs resulting from abnormal soiling of the vehicle. The Renter is fully liable for damage to the windscreen, tyres, rims, and hubcaps unless the Renter has accepted an additional fee that removes liability for such damage.
The Renter’s full liability always also applies to damage that has directly or indirectly resulted from the Renter’s criminal conduct, use of the vehicle under the influence of alcohol or other intoxicating substances, or other intentional or grossly negligent breach of the rental terms.
The Renter is released from liability to compensate the Rental Company, including liability for the deductible, if the Rental Company receives full compensation for the damage from a third party responsible for the damage or from that party’s insurance company.
The Renter must immediately notify the Rental Company of any defect arising in the vehicle during the rental period or of any damage sustained by the vehicle. Any crime involving the vehicle, traffic accident, as well as personal injury or damage involving animals must also always be reported immediately to the police. In the event of damage, the Renter must always complete a written damage report for the Rental Company. The Renter is fully liable for any damage resulting from failure to make the above notifications.
The Rental Company is responsible for any technical defect occurring in the vehicle during the rental period that is not caused by the Renter’s misuse and/or negligence. Provided that the defect or fault is the responsibility of the Rental Company and that the repair is necessary in order to continue the journey, the Renter may arrange repairs on their own initiative at the Rental Company’s expense up to a maximum amount of EUR 75. A receipt for the repair work and the payment made must be submitted to the Rental Company.
Unless otherwise separately agreed, the Renter shall pay the rental fee in accordance with the agreement, including any additional charges, using their payment card. By entering into the rental agreement, the Renter accepts in advance the final calculation of the rental charges without personally signing it.
The Rental Company has the right, in connection with the rental, to make a pre-authorisation on the Renter’s payment card for an amount corresponding to the estimated final rental fee and any other potential charges. This is done to ensure that sufficient funds are available on the Renter’s payment card account and that the card is valid.
It is specifically stated that the Rental Company has the right, when there is justified cause, to charge the Renter’s credit card specified in the rental agreement, in addition to the agreed rental fee, additional charges arising from the following: the contractual basic deductible, fuel charges, rental fees and charges resulting from an extension of the rental period, vehicle delivery and collection charges, parking fines incurred during the rental period, private parking control charges, penalty fees, fines, road tolls, congestion charges, overloading charges, and other similar fees, including administrative costs.
If the Renter is a legal entity, the legal entity and the natural person who has signed the rental agreement on behalf of the legal entity shall be jointly and severally liable for the rental fee and for any additional charges related to the rental in accordance with these terms. If the legal entity acting as the Renter refuses to pay or is unable to pay the rental fee and any additional charges for justified reasons, the Rental Company has the right to collect these amounts from the natural person who signed the rental agreement.
In addition, the Rental Company has the right, whenever it deems necessary, to require the Renter to provide two credit cards as security for payments arising from the rental.
If a technical fault or other defect occurs in the vehicle during the rental period for which the Renter is not responsible under the rental terms, the Renter may require the Rental Company to repair the defect or grant a price reduction corresponding to the defect.
If the Rental Company is unable to hand over the rental vehicle for the Renter’s use in accordance with the terms of the rental agreement, the Renter is entitled to compensation for the delay covering the direct and reasonable costs incurred by the Renter as a result of the delay.
The Renter must return the vehicle with all its equipment to the agreed location at the end of the rental period. The agreed rental period ends when the vehicle and its keys have been returned to the Rental Company or when the Rental Company has received the Renter’s notification that the vehicle has been returned to a location approved by the Rental Company.
If the vehicle is not returned in this manner and no verifiable agreement has been made to extend the rental period, the Rental Company may report the matter to the police. The Rental Company has the right to charge the Renter the full rental fee for the period of delayed return, as well as compensation for additional work and other financial losses incurred by the Rental Company as a result of the delay.
Unless otherwise agreed, the vehicle must be returned with a full fuel tank. The Rental Company is not responsible for any personal property left in the vehicle at the time of return.
If the Renter returns the vehicle before the end of the agreed rental period, the rental fee shall be determined based on the actual rental period used, in accordance with the pricing terms of the agreement. If the vehicle has been rented under special terms, early return of the vehicle may result in a change of the pricing category and, consequently, a change in the daily rental rate.
In the case of prepaid rentals, early return of the vehicle does not obligate the Rental Company to refund the prepaid rental fee to the Renter.
If the Renter connects their personal mobile device to the vehicle’s infotainment or data system (for example via Bluetooth or USB), logs into the system using their own credentials, or uses its navigation features, personal data such as contacts, call logs, music selections, and navigation history may be stored in the system. These data are not automatically deleted when the rental ends, and the Renter is therefore responsible for removing them upon returning the vehicle.
The Rental Company has the right to terminate the agreement immediately if it becomes apparent that the Renter has materially breached the terms of the agreement. In such a case, the Renter is obliged to return the vehicle with all its equipment to the agreed return location without delay.
Either party may terminate the agreement if the vehicle is stolen or if the vehicle develops a defect that prevents its use and for which the Rental Company is responsible, and the Rental Company does not provide a replacement vehicle within a reasonable time after being notified.
Any disputes arising from the rental agreement shall primarily be resolved through negotiation. If the dispute is brought before a court for resolution, the matter shall be decided by the District Court of the Rental Company’s place of domicile or, in consumer dispute cases, by another court of first instance as provided by law.
Toimipisteet
Cheap Rental / Niemelän auto
Alakorkalontie 9 96300 Rovaniemi
Asiakaskokemuksia
